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Zyxel Communications Corporation

Vendor

Zyxel is a Taiwanese networking manufacturer founded in Hsinchu in 1989, best known for the modems, routers and switches it sells to homes, small businesses and internet providers. Its security products sit at the small and mid-size end of the market, where the buyer wants one appliance rather than a security programme. The USG FLEX series is the main firewall line, with the USG FLEX H series as the current hardware generation, and the ATP series above it adding sandboxing and threat intelligence subscriptions. Both are managed through Zyxel's Nebula cloud platform, which is how its resellers administer many small sites at once. It competes on price and simplicity rather than on depth, and like other appliance makers here it is not assessed by the malware laboratories.

Country
Taiwan
Headquarters
Hsinchu, Taiwan
Year Established
1989
Employees
3,690
Customers
1M business customers (2026)Vendor states: Zyxel — About
Users
20M users (2026)Estimated by LLM
Revenue
≈ $784.2M (2025)NT$25.3B as published · converted at an approximate rateSource: China Times (wantrich) reporting Zyxel Group Corp. (TWSE 3704) self-reported results
Status
Active

Support locations

Support in 5 countries on 2 continents

BelgiumGermanyUnited KingdomTaiwanFrance
Headquarters · Hsinchu, Taiwan Support location Country with support
Europe4 countries
Belgium · MechelenFrance · LimonestGermany · WürselenUnited Kingdom · Wokingham
Asia1 country
Taiwan · Hsinchu

Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.

Products

ProductCategoryMarketPlatform & VersionFree / Paid
Zyxel ATP SeriesNetwork FirewallSMBHardware AppliancePaid
Zyxel USG FLEX H SeriesNetwork FirewallSMBHardware AppliancePaid
Zyxel USG FLEX SeriesNetwork FirewallSMBHardware AppliancePaid

Certifications

—

Recent test results

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Recent changes

  • 2026-10-28New version: 1.40 Zyxel USG FLEX H Series
  • 2026-10-28New version: 5.45 Zyxel USG FLEX Series
  • 2026-10-28New version: 5.45 Zyxel ATP Series
  • 2026-10-18Support location: Mechelen, BE
  • 2026-10-18Support location: Limonest, FR
  • 2026-10-18Support location: Würselen, DE
  • 2026-10-18Support location: Wokingham, GB
  • 2026-10-18Support location: Hsinchu, TW
  • 2026-10-17Users: 20M users (2026, from LLM estimation)
  • 2026-10-13New version: 1.39 Zyxel USG FLEX H Series
  • 2026-10-13New version: 5.43 Zyxel USG FLEX Series
  • 2026-10-13New version: 5.43 Zyxel ATP Series
  • 2026-10-08Employees: 3,690
  • 2026-10-08Revenue: TWD 25.295B (2025, from China Times (wantrich) reporting Zyxel Group Corp. (TWSE 3704) self-reported results)
  • 2026-10-08High Availability: limited Zyxel USG FLEX Series

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