Palo Alto Networks

Palo Alto Networks, Inc.

Vendor

Palo Alto Networks was founded in 2005 by Nir Zuk, who had written the first stateful inspection engine at Check Point, and built the next-generation firewall — an appliance that identifies the application in a flow rather than judging it by port number. That product made the company, and it is now one of the largest security firms in the world, listed on Nasdaq, with around 16,000 employees and over 70,000 customers. Its range is organised under three names: Strata for network security and the PA-Series firewalls, Prisma for cloud and SASE, and Cortex for security operations — Cortex XDR for detection and response, Cortex XSOAR for automation, Cortex Xpanse for attack-surface discovery and Cortex XSIAM as the platform it is steering customers toward. Unit 42 is its threat intelligence and incident response arm. What appears in this index is the endpoint and firewall end of that portfolio. Its endpoint agent is sold as part of a platform rather than on its own, which is worth knowing when comparing its price and its test results with a standalone product's.

Country: United States
Headquarters: Santa Clara, United States
Year Established: 2005
Employees: 16,068
Customers: 70K organisations (2026)Vendor states: Palo Alto Networks — About us
Users: 100M users (2025)Source: Palo Alto Networks (PANW) Q2 2025 Earnings Call Transcript
Revenue: $11.5B (2026)Source: Web search — SEC
Website: https://www.paloaltonetworks.com/
Status: Active

Support locations

Support in 43 countries on 6 continents, from 67 known locations

Headquarters · Santa Clara, United States Support location Country with support

North America3 countries · 7 locations: Canada · TorontoMexico · Mexico CityUnited States · New York, Plano, Reston, Santa Clara, Seattle
South America1 country: Brazil · Sao Paulo
Europe19 countries · 24 locations: Austria · ViennaBelgium · AntwerpCzechia · PragueDenmark · BallerupFinland · HelsinkiFrance · ParisGermany · Frankfurt, MunichGreece · AthensIreland · DublinItaly · Milan, RomeNetherlands · AmsterdamNorway · LysakerPoland · WarsawPortugal · LisbonSpain · Barcelona, MadridSweden · StockholmSwitzerland · Geneva, ZürichTürkiye · Ankara, IstanbulUnited Kingdom · London
Asia17 countries · 26 locations: China · Beijing, Guangzhou, Shanghai, ShenzhenHong Kong SAR China · Hong KongIndia · Bengaluru, Chennai, Mumbai, New DelhiIndonesia · JakartaIsrael · Tel Aviv-YafoJapan · Nagoya, Osaka, TokyoMacao SAR China · MacauMalaysia · Kuala LumpurPhilippines · ManilaQatar · DohaSaudi Arabia · RiyadhSingapore · SingaporeSouth Korea · SeoulTaiwan · TaipeiThailand · BangkokUnited Arab Emirates · DubaiVietnam · Hanoi City, Ho Chi Minh City
Africa1 country: South Africa · Midrand
Oceania2 countries · 8 locations: Australia · Adelaide, Brisbane, Canberra, Melbourne, Perth, SydneyNew Zealand · Auckland, Wellington

Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.

Products

Product	Category	Market	Platform & Version	Free / Paid
Cloud NGFW	Network Firewall	Enterprise	Cloud	Paid
CN-Series	Network Firewall	Enterprise	Container	Paid
Cortex XDR	Enterprise Antimalware	Enterprise	Android:9.3iOS:9.3.2Linux:9.4.0.454macOS:9.4.0Windows:9.4.0.442	Paid
PA-Series	Network Firewall	Enterprise, SMB	Hardware Appliance	Paid
VM-Series	Network Firewall	Enterprise, Service Provider	CloudVirtual Appliance	Paid
WildFire API	Malware File Scanner	Enterprise, Mid-Market, SMB	Cloud	Paid

Certifications

Common Criteria

CertifiedPA-Series
CertifiedVM-Series 5 certificates (4 expired)

FedRAMP

Recent test results

NetSecOPEN

PA-540, PAN-OS 12.1.4 (UNH-IOL)2026-04-06
PA-Seriesno award or score recorded
PA-450, PAN-OS 11.0.2-h2 (UNH-IOL)2024-02-16
PA-Seriesno award or score recorded
PA-3250, PAN-OS 9.0.7 (UNH-IOL)2020-05-14
PA-Seriesno award or score recorded
PA-3250, PAN-OS 9.0.5 (UNH-IOL)2020-02-19
PA-Seriesno award or score recorded

MITRE ATT&CK Evaluations

Enterprise 20242024-12-11
Cortex XDRno award or score recorded

Recent changes

2026-10-28New version: 9.3.2 (iOS) Cortex XDR
2026-10-28New version: 12.2.4 VM-Series
2026-10-28New version: 12.2.4 PA-Series
2026-10-21Users: 100M users (2025, from Palo Alto Networks (PANW) Q2 2025 Earnings Call Transcript)
2026-10-21Users: 100M users (2025, from LLM estimation)
2026-10-21New version: 9.4.0.454 (Linux) Cortex XDR
2026-10-21New version: 9.4.0 (macOS) Cortex XDR
2026-10-20Users: 27M endpoints (2026, from LLM estimation)
2026-10-20New version: 11.2.0 (Kubernetes) CN-Series
2026-10-20Sold to: Enterprise WildFire API
2026-10-20Also sold to: Enterprise WildFire API
2026-10-20Also sold to: Mid-Market WildFire API
2026-10-20Sold to: SMB WildFire API
2026-10-18Support location: Midrand, ZA
2026-10-18Support location: Warsaw, PL

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