Huawei Technologies Co., Ltd.
Support locations
Support in 124 countries on 6 continents, from 125 known locations
- North America10 countries
- CanadaCosta RicaDominican RepublicEl SalvadorGuatemalaHondurasJamaicaMexicoNicaraguaPanama
- South America9 countries
- ArgentinaBoliviaBrazilChileColombiaEcuadorParaguayPeruUruguay
- Europe46 countries
- AlbaniaAndorraAustriaBelarusBelgiumBosnia & HerzegovinaBulgariaCroatiaCyprusCzechiaDenmarkEstoniaFaroe IslandsFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgMaltaMoldovaMonacoMontenegroNetherlandsNorth MacedoniaNorwayPolandPortugalRomaniaRussiaSan MarinoSerbiaSlovakiaSloveniaSpainSwedenSwitzerlandTürkiyeUkraineUnited Kingdom
- Asia39 countries · 40 locations
- ArmeniaAzerbaijanBangladeshBhutanBruneiCambodiaChina · ShenzhenGeorgiaHong Kong SAR ChinaIndiaIndonesiaIraqJapanJordanKazakhstanKuwaitKyrgyzstanLaosMacao SAR ChinaMalaysiaMaldivesMongoliaMyanmar (Burma)NepalOmanPakistanPhilippinesQatarSaudi ArabiaSingaporeSouth KoreaSri LankaTaiwanTajikistanThailandTurkmenistanUnited Arab EmiratesUzbekistanVietnam
- Africa12 countries
- AlgeriaCameroonEgyptEthiopiaGhanaGuineaKenyaMoroccoNigeriaSouth AfricaTogoTunisia
- Oceania8 countries
- AustraliaFijiMicronesiaNew ZealandPapua New GuineaSamoaSolomon IslandsTonga
Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.
Government restrictions
Banned or sanctioned
US Entity List, federal procurement ban, FCC Covered List, DoD list; removed from 5G networks in the UK, DE, SE; EU high-risk 5G supplier.
| Where | Measure | Date | Effect |
|---|---|---|---|
| US | Entity List | 2019-05-16 | Export licence needed; foreign direct product rule since 2020. |
| US | NDAA FY2019 §889 / FCC Covered List | 2018 | No federal purchase; no FCC subsidy; no new FCC equipment approvals. |
| US | DoD Chinese military companies (§1260H) | 2026-06-10 | DoD may not contract with it from 2026-06-30. |
| EU | Commission 5G toolbox communication | 2023-06-15 | Named a materially higher-risk 5G supplier. |
| UK | Designated vendor direction | 2022-10-13 | Out of UK 5G networks by end of 2027. |
A sales ban, asset freeze, export ban or federal procurement ban that names the company itself. Each measure above names Huawei, not any individual product, and applies only where it says. CSI records what a government has published and links to it; this is not an assessment of the vendor's products, and the vendor stays listed so the record can be read. Lists were last checked on 2026-10-09.
Products
| Product | Category | Market | Platform & Version | Free / Paid |
|---|---|---|---|---|
| Cloud Firewall (CFW) | Network Firewall | Enterprise, Mid-Market, SMB | Cloud | Paid |
| eKitEngine USG6000F-S Series | Network Firewall | SMB | Hardware Appliance | Paid |
| HiSecEngine USG12000 Series | Network Firewall | Enterprise, Service Provider | Hardware Appliance | Paid |
| HiSecEngine USG6000F Series | Network Firewall | Enterprise, Mid-Market | Hardware Appliance | Paid |
| HiSecEngine USG6000G Series | Network Firewall | SMB | Hardware Appliance | Paid |
Certifications

Common Criteria
Recent test results
—
Recent changes
- 2026-10-21Customers: 100K organisations (2021, from the vendor's website)
- 2026-10-21Users: 3B users (2026, from Huawei corporate information)
- 2026-10-21Users: 3B users (2026, from Huawei corporate information)
- 2026-10-21Customers: 100K organisations (2021, from LLM estimation)
- 2026-10-20New version: V600R025C10 HiSecEngine USG6000G Series
- 2026-10-20New version: V600R025C10 HiSecEngine USG6000F Series
- 2026-10-20New version: V600R025C10 HiSecEngine USG12000 Series
- 2026-10-19Support location: JM
- 2026-10-19Support location: CA
- 2026-10-19Support location: JO
- 2026-10-19Support location: AE
- 2026-10-19Support location: SA
- 2026-10-19Support location: QA
- 2026-10-19Support location: PK
- 2026-10-19Support location: KW