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Datto, LLC

Vendor

Datto sells to managed service providers rather than to end customers, and its core business is backup and continuity — keeping a copy of a small business's servers so they can be restored after a failure or a ransomware attack. It was founded in Connecticut in 2007, listed in 2020, and was acquired by Kaseya in 2022 for around six billion dollars. Security is a newer addition to that. Datto EDR is its endpoint detection and response product, which came from its acquisition of Infocyte, and Datto AV is the antivirus sold beside it; both are bought by the same service providers who already run its backup. The framing matters when comparing it here. These are products bought by an IT provider to manage across many small clients, priced and packaged for that, rather than by an organisation choosing endpoint protection for itself.

Country
United States
Headquarters
Norwalk, United States
Year Established
2007
Employees
2,089
Customers
18.5K organisations (2021)Source: Datto Q4 2021 results (SEC filing)
Users
—
Revenue
$618.0M (2021)Source: Wikipedia
Status
Acquired
Acquired by
Kaseya

Support locations

Support in 10 countries on 4 continents, from 21 known locations

AustraliaCanadaChinaGermanyDenmarkUnited KingdomIsraelNetherlandsUnited States
Headquarters · Norwalk, United States Support location Country with support
North America2 countries · 11 locations
Canada · TorontoUnited States · Boston, Chicago, Dallas, East Greenbush, Irvine, Miami, Monroe, Norwalk, Portland, Rochester
Europe4 countries · 6 locations
Denmark · CopenhagenGermany · MunichNetherlands · AmsterdamUnited Kingdom · Amersham, Reading, Richmond
Asia3 countries
China · BeijingIsrael · Tel AvivSingapore · Singapore
Oceania1 country
Australia · Sydney

Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.

Products

ProductCategoryMarketPlatform & VersionFree / Paid
Datto AVSmall Business AntimalwareService Provider, SMBmacOS:3.17.0.2673Windows:3.14.0.2331Paid
Datto EDR AgentSmall Business AntimalwareService Provider, SMBLinux:3.17.0.2673macOS:3.17.0.2673Windows:3.15.1.2424Paid
Datto RMMPatch ManagementService ProviderWindowsPaid

Certifications

OESIS Framework Support

OPSWAT Certified Security Application

Recent test results

—

Recent changes

  • 2026-10-18Support location: Singapore, SG
  • 2026-10-18Support location: Sydney, AU
  • 2026-10-18Support location: Beijing, CN
  • 2026-10-18Support location: Tel Aviv, IL
  • 2026-10-18Support location: Richmond, GB
  • 2026-10-18Support location: Reading, GB
  • 2026-10-18Support location: Munich, DE
  • 2026-10-18Support location: Copenhagen, DK
  • 2026-10-18Support location: Amsterdam, NL
  • 2026-10-18Support location: Amersham, GB
  • 2026-10-18Support location: Toronto, CA
  • 2026-10-18Support location: Rochester, US
  • 2026-10-18Support location: Portland, US
  • 2026-10-18Support location: Norwalk, US
  • 2026-10-18Support location: Monroe, US

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