Carbon Black, Inc.
Support locations
Support in 38 countries on 6 continents
- North America2 countries
- MexicoUnited States
- South America5 countries
- ArgentinaBrazilChileColombiaPeru
- Europe14 countries
- AustriaBelgiumCzechiaDenmarkFranceGermanyGreeceIrelandNetherlandsPortugalSpainSwedenSwitzerlandUnited Kingdom
- Asia13 countries
- ChinaHong Kong SAR ChinaIndiaIndonesiaJapanKuwaitMalaysiaPhilippinesSingaporeSouth KoreaTaiwanThailandUnited Arab Emirates
- Africa2 countries
- MoroccoSouth Africa
- Oceania2 countries
- AustraliaNew Zealand
Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.
Products
| Product | Category | Market | Platform & Version | Free / Paid |
|---|---|---|---|---|
| Carbon Black Defense | Enterprise Antimalware | Enterprise | Linux:2.16.3.7863591macOS:3.3.4.6Windows:4.2.0.3361 | Paid |
| Carbon Black Response | Enterprise Antimalware | Enterprise | Linux:7.5.1macOS:7.2.3.90160Windows:7.2.0.17354 | Paid |
| Cb Protection Agent | Enterprise Antimalware | Enterprise | Linux:8.9.2macOS:8.11.0Windows:8.1.0.3546(Patch2) | Paid |
Certifications

OESIS Framework Support
- SupportedCarbon Black Defense
- SupportedCarbon Black Response
- SupportedCb Protection Agent

OPSWAT Certified Security Application
Recent test results
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Recent changes
- 2026-10-28New version: 7.5.1 (Linux) Carbon Black Response
- 2026-10-28New version: 8.11.0 (macOS) Cb Protection Agent
- 2026-10-28New version: 8.9.2 (Linux) Cb Protection Agent
- 2026-10-21Users: 10M endpoints (2020, from VMware Announces Intent to Acquire Lastline)
- 2026-10-21Users: 10M endpoints (2020, from LLM estimation)
- 2026-10-21Users: 20K deployments (2021, from LLM estimation)
- 2026-10-19Support location: PE
- 2026-10-19Support location: MX
- 2026-10-19Support location: CO
- 2026-10-19Support location: CL
- 2026-10-19Support location: BR
- 2026-10-19Support location: AR
- 2026-10-19Support location: CZ
- 2026-10-19Support location: GR
- 2026-10-19Support location: GB