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Alibaba Cloud Computing Ltd. (阿里云计算有限公司)

Vendor

Alibaba Cloud is the cloud computing arm of Alibaba Group and the largest cloud provider in China. Its security products exist to protect workloads running on its own platform rather than to be bought separately, which is the same pattern as the other cloud providers in this index. Cloud Firewall, the product listed here, is a managed firewall service for traffic entering, leaving and moving between workloads in Alibaba Cloud, with intrusion prevention and traffic visibility built in. It sits alongside the platform's anti-DDoS, web application firewall and host protection services. It cannot be deployed outside Alibaba Cloud, it is billed as part of cloud consumption rather than licensed, and the malware laboratories do not test it. A reader comparing it with an appliance firewall here is comparing two different kinds of purchase.

Country
China
Headquarters
Hangzhou, China
Year Established
2009
Employees
20,000Estimated by LLM
Customers
5M organisations (2024)Vendor states: Global Leader in AI & Cloud Services - Alibaba Cloud
Users
—
Revenue
≈ $22.1B (2026)CN¥158.1B as published · converted at an approximate rateSource: Alibaba Group Holding Ltd (SEC Form 6-K Ex. 99.1; Cloud Intelligence Group segment, FY ended March 31, 2026)
Status
Active

Support locations

Support in 14 countries on 4 continents

United Arab EmiratesAustraliaChinaGermanyUnited KingdomIndonesiaIndiaJapanSouth KoreaMalaysiaFranceUnited States
Headquarters · Hangzhou, China Support location Country with support
North America1 country
United States · Silicon Valley
Europe3 countries
France · ParisGermany · FrankfurtUnited Kingdom · London
Asia9 countries
China · HangzhouHong Kong SAR China · Hong KongIndia · MumbaiIndonesia · JakartaJapan · TokyoMalaysia · Kuala LumpurSingapore · SingaporeSouth Korea · SeoulUnited Arab Emirates · Dubai
Oceania1 country
Australia · Melbourne

Where the vendor offers local support — a support centre, an office it lists, or a local support line (shown as the country alone) — from the vendor’s own site. Partners and resellers are not counted.

Government restrictions

US Department of Defense list only

Parent Alibaba Group on the DoD list since June 2026; Alibaba is challenging it in court.

WhereMeasureDateEffect
USDoD Chinese military companies (§1260H), parent2026-06-10DoD may not contract with it from 2026-06-30.

Named a "Chinese military company": the DoD may not contract with it. Nothing restricts other buyers. Each measure above names Alibaba Cloud, not any individual product, and applies only where it says. CSI records what a government has published and links to it; this is not an assessment of the vendor's products, and the vendor stays listed so the record can be read. Lists were last checked on 2026-10-09.

Products

ProductCategoryMarketPlatform & VersionFree / Paid
Cloud FirewallNetwork FirewallEnterprise, Mid-Market, SMBCloudPaid

Certifications

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Recent test results

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Recent changes

  • 2026-10-21Customers: 5M organisations (2024, from the vendor's website)
  • 2026-10-21Customers: 5M organisations (2024, from LLM estimation)
  • 2026-10-21Users: 80K users (2020, from LLM estimation)
  • 2026-10-21Customers: 1M organisations (2024, from LLM estimation)
  • 2026-10-21Users: 1M users (2024, from LLM estimation)
  • 2026-10-18Support location: Dubai, AE
  • 2026-10-18Support location: Melbourne, AU
  • 2026-10-18Support location: Singapore, SG
  • 2026-10-18Support location: Jakarta, ID
  • 2026-10-18Support location: Tokyo, JP
  • 2026-10-18Support location: Seoul, KR
  • 2026-10-18Support location: Hong Kong, HK
  • 2026-10-18Support location: Hangzhou, CN
  • 2026-10-18Support location: Kuala Lumpur, MY
  • 2026-10-18Support location: Mumbai, IN

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